At Software-Solutes, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website or services.

1. Information We Collect

We may collect the following types of personal information when you interact with us:

Contact Information: Name, email address, phone number, and country

Account Details: YouTube or TikTok channel links, usernames, and monetization status

Payment Information: Limited details to process payments (handled securely via third-party processors like PayPal, Payoneer, Revolut, etc.)

Communication Data: Messages or inquiries through our contact forms, chat, WhatsApp, or email

2. How We Use Your Information

We use your data to:

Deliver and manage the services you purchase from us

Communicate important updates or respond to your inquiries

Provide coaching, support, and guidance as part of our programs

Improve our website, services, and user experience

Ensure secure transactions and detect/prevent fraud

We do not sell or share your personal information with third parties for marketing purposes.

3. Data Security

We implement industry-standard security measures such as:

SSL encryption on our website

Secure third-party payment processors

Access restrictions to sensitive data

Despite our best efforts, no system can be 100% secure. You use our site and services at your own risk.

4. Third-Party Services

We may use trusted third-party tools (e.g., payment gateways, WhatsApp Business, analytics tools) to facilitate service delivery. These providers have their own privacy policies, and we recommend reviewing them as well.

5. Cookies & Tracking

Our website may use cookies and similar tracking technologies to enhance user experience, improve site functionality, and analyze traffic. You can modify your browser settings to control cookie usage.

6. Your Rights

Depending on your location, you may have the right to:

Access or request a copy of your data

Request corrections to inaccurate information

Request deletion of your personal data

Withdraw consent to marketing or data processing

To make any such request, please contact us using the details below.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Updates to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with the updated effective date.